Privacy

Who we are

This site is run by Corex Creative Inc., operating as Corex Creative ("we", "us"). Dwayne Holness, our founder, is responsible for how we handle personal information. You can reach him at work@corexcreative.com.

What we collect

When you fill in the contact form, we collect:

• your name
• your email address
• your organization (optional)
• what you're building, in your own words
• when you want to start
• how you heard about us (optional)

The form also has a hidden field and a timer that help us filter out spam bots. Neither one identifies you.

When you send the form, our server briefly uses your IP address to count how many messages it has received from that address, so we can block spam. We allow five messages per address in any 10-minute window. The counter is held in a short-lived store and expires after the window.

When you browse the site, we don't collect anything else. We don't use analytics, advertising cookies or tracking pixels.

Why we collect it

We use what you send through the form for one thing: to reply to your enquiry and talk with you about your project. We don't sell it, rent it or add you to a mailing list.

Who handles it for us

A few service providers help us run the site. Each one only gets what it needs to do its job:

• Vercel hosts the site and runs the form. Like any web host, it keeps standard server logs, including IP addresses, for a limited time.
• Resend delivers your form message to our inbox as an email.
• Upstash holds the spam-limit counters described above. They expire after 10 minutes.
• Google Workspace is where our inbox lives, so your message is stored there.

These providers may store or process data outside Canada, including in the United States. When that happens, your information is subject to the laws of that country and may be accessed by its courts and authorities. Each provider keeps information under its own privacy terms.

Videos on this site

Our films play in players from Vimeo and YouTube. They don't load until you press play. Once you do, Vimeo or YouTube may set its own cookies and receive information like your IP address. We've set Vimeo to "do not track" and we use YouTube's privacy-enhanced mode, which limits what they collect. Their own privacy policies apply.

How long we keep it

We keep enquiries that don't become client projects for 24 months, then delete them. If we end up working together, we keep project correspondence for as long as our contract and tax obligations require.

Your rights

You can ask us to:

• show you the personal information we hold about you
• correct anything that's wrong
• delete it, or stop using it (you can withdraw your consent at any time)

Email work@corexcreative.com and we'll reply within 30 days. If you're not satisfied with our answer, you can complain to the Office of the Privacy Commissioner of Canada at priv.gc.ca.

If you're in Quebec

Quebec's privacy law (Law 25) gives you some extra rights, including the right to be told when information about you is held outside Quebec and the right to have your information sent to you or to another organization in a structured, commonly used format. Dwayne Holness is the person in charge of personal information for Corex Creative. Contact him at work@corexcreative.com. You can also complain to the Commission d'accès à l'information du Québec.

Changes

If this policy changes, we'll update it here and change the effective date at the top.